FAQs

Answers to common questions about transfers, pickup points, delays, return journeys, luggage and booking support.

Common Questions

How do I find my Driver when I arrive at Faro Airport?

After collecting your luggage enter into the main arrivals area hall, you will see our airport representative standing there with a signboard with your name on it . If you don't find our driver, please wait by the Café Central and call us 00351 962 914 041 (WhatsApp). Please turn your mobile phone on as soon as you exit the aircraft, as we may be trying to contact you regarding your transfer.  

How do I pay for the service?

You have the Option of Paying on the website when you book the Service or you can Pay Directly to our Driver upon arriving at your Destination

What if my flight is delayed?

Don’t worry, we check and confirm all flight details based on the information you provide us at the time of booking. If your flight is delayed, we will wait for you.

What if I am delayed when I arrive?

We will generally wait for 60 minutes after the arrival time of your flight for you to make your way into the arrivals area. If you have a problem with your luggage, let us know we will be happy to wait longer. Send Someone from your party into the arrivals area to let us know, if you are travelling alone, contact us (+351) 961 914 041 and we will wait for you

I’m travelling to a private property, not an hotel, is that a problem?

Please provide us with the address as accurate as you possibly can, if it is a private villa and you have never been there before, the Real State agent will usually provide you with driving directions, take them with you. We will do our best to take you to even the most Dificult Access locations.

Can you provide Baby/Child seats?

Of course we can.Please make sure you tell us at the time of the booking how many children are travelling in your party and their ages and in accordance with the Portuguese Law we will always provide the correct Baby/Child seats for you.

How much luggage can I take?

We will carry up to two items of luggage per person (1 hand luggage and 1 suitcase, any extra or special luggage. (Ex. golf clubs, surf boards, bicycles) must be disclosed on booking. We cannot be responsible to carry any extra luggage not declared.

What if I need to change /cancel my reservation?

You can contact us by email or phone 48h before to let us know of any changes

Can I speak directly to someone from Algarve Transfer anytime?

Yyu are always welcome to contact us directly by phone or e-mail and we will try our best to help you.

For last minute transfer reservations please contact us directly.

For last-minute transfer reservations, please call us or send a message on WhatsApp at (+351) 962 914 041

Are late bookings guaranteed?

Bookings made for a transfer service within 24 hours or less must be confirmed by phone or e-mail in order to guarantee service availability

What does the price include?

A single price will includes a one-way journey for the route booked. A return price includes both the arrival and departure journeys for the route booked. 

No additional costs for child seats and boosters seats. 

No night fees charged.
 

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